Call Center Specialist


: $35,950.00 - $51,250.00 /year *

Employment Type

: Full-Time


: Customer Service/Call Center

Ref ID: 01502-#######383

Classification: Data Entry Clerk

Compensation: $13.75 to $16.75 hourly

Robert Half is seeking candidates with outstanding customer service skills for a Call Center Representative position with one of top financial services clients, located in Des Moines, Iowa area. The Call Center Representative will: Answer inbound phone calls from customers with concerns regarding foreclosures Respond to customer questions in a timely and empathetic manner Review accounts with customers while explaining processes and issues Coordinate and expedite customer inquiries to other departments as needed Provide customers with necessary resources Thoroughly document customer inquiries and resolutions in system

Job Requirements:
In addition to the above-stated duties, the Call Center Representative must hold the following skills: At least 1 year of customer service experience (preferably in a call center) Excellent communication skills and empathy Proficiency in Microsoft Office Suite applications Excellent time management skills Ability to utilize multiple screens and software systems simultaneously in a high-volume environment APPLY NOW or call Andy Brus at 515-###-#### and send current resume to: for IMMEDIATE consideration!

Accountemps, a Robert Half Company, matches highly skilled professionals with accounting finance jobs on a temporary and temporary-to-hire basis. From accounting clerks and bookeepers to accounts payable and staff accountants, we provide you with access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE s Most Admired Companies list every year since 1998.

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Contact your local Accountemps office at 888.###.#### or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 Accountemps. An Equal Opportunity Employer M/F/Disability/Veterans

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Associated topics: agent, answer, associate, call center associate, clerk, client service, customer care associate, customer care representative, customer service specialist, rep * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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