Account Resolution Specialists!

Employment Type

: Full-Time

Industry

: Miscellaneous



Ref ID: 02310-9502574105

Classification: Account Resolution Specialists!

Compensation: $15.00 to $15.00 hourly

Robert Half is partnering with a large financial services company that is an essential business and very busy during this time. This firm in Des Moines Iowa has multiple immediate needs for talented entry-level or new graduate candidates in multiple departments!

In their home lending default servicing department they are looking for candidates to learn and grow as they service clients as an Account Resolution Specialists.

The purpose of this role is engaging, understanding and informing customers of all available options for resolving their delinquency. The main goal is on delivering an exceptional experience for customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. They have built a team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

If you have any interest in this Account Resolution Specialist role OR any financial services, accounting, finance, customer service or large companies with room for growth all you have to do to APPLY TODAY is email your resume to sarah.bystrom@officeteam.com including 'Account Resolution Specialist' in the subject line! I look forward to quickly reviewing any local Des Moines Iowa applications!

Job details: This is a full time temp-to-hire opportunity that starts 6/11/2020 and the schedule is Tuesday-Saturday and pays $15 an hour and will go up in pay when hired on permanently.

Job Requirements:
Qualifications:
Associates or Bachelors degree in business, communications, or similar
1+ years of experience ideally within retail, restaurant, customer service, sales or other relevant experience through summer jobs and internships
Ability to follow policies, procedures, and regulations
Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
Ability to work effectively in a team environment where flexibility, collaboration, and adaptability are important
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
Ability to work effectively in structured but flexible, adaptable and changing, call center environment
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to navigate multiple computer system windows, applications, and utilize search tools to find information
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Basic Microsoft Office skills

Job Expectations
Must be able to attend full duration of required training period
Willingness to work on-site at Des Moines office location
Ability to work nights, weekends, and/or holidays as needed or scheduled

If you have any interest in this Account Resolution Specialist role OR any financial services, accounting, finance, customer service or large companies with room for growth all you have to do to APPLY TODAY is email your resume to sarah.bystrom@officeteam.com including 'Account Resolution Specialist' in the subject line! I look forward to quickly reviewing any local Des Moines Iowa applications!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNEs Most Admired Companies list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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