Customer Service Representative

Compensation

: $31,480.00 - $51,250.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Customer Service Position in Des Moines- - Hiring now!!

  • Take incoming calls from members
  • Navigate tools and resources to properly address member inquiries
  • Maintains high level of service with members and meets performance targets
  • Maintains composure and demonstrate a calm, professional position while adapting to difficult situations
  • Develops and maintains productive working relationships with team members
  • Participates in product and procedure training in classroom, on the job training, and reviews all available manuals and resources to acquire and increase product knowledge

Qualifications:

  • 2+ years of working experience in customer service
  • Call center experience preferred
  • Clear verbal communication, written communication, and reading comprehension in English
  • Use of standard office equipment
  • Attention to detail
  • Punctuality
  • Strong analytical thinking skills
  • HS Diploma




About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.



Job Requirements:

Associated topics: answer, call, call center, client service, customer, guest, representative, service call, service representative, telephone activation specialist * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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